5 Ways To Avoid Annoying Your Fans and Followers Online

September 16, 2010{ 53 Comments }

plugging ears 5 Ways To Avoid Annoying Your Fans and Followers OnlineI recently discovered the Twitter account of an artist whose albums had spent some serious time in my stereo during the early 2000′s. I was eager to see what he’d been up to, because his recorded output had slowed towards the later part of the decade, and though he was/is somewhat well-known, news about his current projects was surprisingly hard to come by on the web. I hit the “follow” button late one night, looked forward to hearing about what the guy had going, and hit the hay.

When I checked my Twitter feed the next morning, I was confronted with an almost solid block of tweets from this artist, looking bullyish as they surrounded the single tweets of the other people I’m connected with. I don’t follow a ton of people, but enough to assure that I’ve always got a nice level of diversity in my stream. This guy had thrown off the balance in my delicate Twitter ecosystem, and it was messing with my flow. I thought that maybe he was having an inspirational day (he kept saying that he was), but that quickly turned into an inspirational week. I eventually made the executive decision to unfollow him, thus restoring the peace to my ultimately unharmed stream.

Clearly this wasn’t a big deal at all, but it did have one residual effect that I wish it hadn’t: It completely changed the way I felt about this artist. He suddenly seemed boorish and self-obsessed to me, because not only were his tweets frequent, they usually only consisted of promotion for himself and his friends, or weird attempts at grandiose statements of motivation that he seemed to think everyone needed. He also tweeted so much that I wondered if he even had the time to do anything else. There was no mystery to him anymore: he clearly spent all his time in front of his computer. I just wanted some insight into the guy’s life, and whether he had any projects in the works. Instead I got rubbed the wrong way.

Here are some ways you can avoid becoming the annoying guy on Twitter, or any of your other social networks:

1. Self-promotion has its place, but it’s got to be part of a larger whole. People who use Twitter only to hype themselves are going to find it does just the opposite if you misuse it. No one wants to follow you if all you do is link to your album and your videos. It’s essential to let your followers know that stuff is out there, but if that’s all you do, people are going to stop paying attention real quick.

2. Keep your posts frequent, but not too frequent. This goes for Facebook, too. If you’re posting tweets or updates every 12 minutes, people are going to get sick of you clogging up their streams. You’re not the only person using the service, and you’re definitely not the only person with something interesting to say.

3. If you don’t have anything to say, don’t say anything. Nobody cares if you’re “Just chillin’.”

4. Think before you post. Jokes don’t always come across in print the way they do in person, and sarcasm is tough to express online. Make sure your thoughts are clear before you risk offending anyone and/or alienating your friends and followers.

5. Leave politics out of it. The quickest way to alienate and upset people? Start spouting off your opinions on hot-button political issues. If people see you arguing online, they’re not going to be too enthused about getting to know you.

If you need help managing your Twitter account, check out HootSuite or one of the other programs like it. They allow you to schedule tweets ahead of time, which is great for folks who have a lot to say, but not a lot of time to say it.

  • http://pearlandmusicco.com Brother Shadrach

    Great write! A LOT of Tweeters NEED to read this!!

  • http://www.catherinefeeny.com catherine

    Most of this is good advice… but I disagree with number 5 — leave politics out of it. Perhaps it should say: Leave politics out of it if the issues that you are tweeting about are less important to you than your album sales.

    Artists are important catalysts of social and political change. Imagine if Rage Against the Machine had left politics out of it.

    If politics are important to you and they are part of who you are, tweet about them. If not, don’t.

  • http://cinderbridge.blogspot.com cinderkeys

    Good points. A few thoughts …

    * Many people use Twitter only to post links to their blog. Don’t do that. It’s annoying if your tweets consist only of tinyurls. The rule I’ve set for myself is, post at least four non-URL tweets to every URL tweet.

    * Find other tweets that are interesting and reply to them. Be interested. If you’re not, you should rethink Twitter.

    * Be polite, but be yourself. If politics are important to you, there’s no reason you shouldn’t express your opinions about them. You may lose a few followers, but you’ll gain new ones who agree with you.

  • http://www.tonihickman.com Toni Hickman

    Yea, I had same issue on Facebook..quickly had to start spamming him!

  • http://blackfortressofopium.com Ajda

    I agree with Brother Shadrach. This is some useful advice!

  • http://www.uncommonmusic.net Nasa

    I tweet often (@uncommonrecords). I’ve found it to be almost entirely positive. People seem to be interested in the everyday life of an indie label owner. I think it’s helped me get my message across to people who never would have heard of us. I talk mostly about the way I see the music business, but also about things as mundane as sports, the day job and yes, even politics. The only way people can really KNOW you, is by being yourself.

    The fact is some people are just not worth knowing, regardless of how good their music is. Some people are also DOERS, not THINKERS. And Twitter is a THINKERS paradise. DOERS have trouble understanding and using Twitter. That’s why you find some of the “self help guru” act of some artists that drives us all nuts.

    I’m sure I’ve lost some people too, some people have even gone out of their way to tell me their unfollowing me. But to each his own. I can’t be concerned with a few bad apples. The worst people on twitter are the people that send out one self promotional tweet per day and over think it. Twitter is more organic ten that.

    I’m curious as to how many people the author follows. A normal amount is different to different folks. For example, I follow about 400 people and am followed by about 1200. I always block Spammers, Bots and marketing people. I feel like I’m doing pretty well.

    There are elements to this piece that are dead on, but take it all with a grain of salt. All tweeters and fan bases are different.

  • http://www.scottkrokoff.com Scott K

    I agree that this is a great and much needed article! To this day, I admit I’m not sure how to handle Twitter, and for a long while I virtually stopped using it, although I think I’ve slowly gotten better at posting. I’m not sure, though, you can totally exclude posts about subjects like politics or else what are people going to talk about?

  • http://www.smokecreekrecords.com Greg Gardner

    Good advice. When a tweety bird outside my window doesn’t know when to shut up, I pull out the shotgun.

  • http://www.cupcakereacharound.com Todd

    I’ve always found people’s personal twitter accounts to be a waste of time. Bands and organizations seem to have the only tweets that are useful or informative in any real sense.

  • Jon Tate

    I get the feeling he is describing BT. His tweets so so annoying. Example:

    “This iphone4 can’t even handle me right now.”

    couple of seconds later…

    “Can you favorite your own tweets? Cause if yes I am faving that one. Wow that was fun. Happy Wednesday!!”

    Haha

  • http://www.colorfulmusicbabyblue.com Ernie Hines

    Wow…good advice! Really, thank you!

  • http://www.natalie-brown.com Natalie Brown

    Great tips! Thank you for sharing. I have posted an excerpt with a link back to full article on my music business blog. Cheers~

  • http://www.jacquisutton.com Jacqui Sutton

    Thanks for this advice. I’m one of those people reluctant to hit “send” too often, so in this case, I feel somewhat validated in that. It’s good that less is more.

  • http://www.ChaseMusicOfficial.com Chase Carter

    People who “retweet” alot (especially when they follow a lot of people) are annoying as well. I got one of those. Not for long! >:-)

  • http://www.stevesuffet.com Steve Suffet

    This is generally good advice, except “Leave politics out if it” certainly doesn’t apply if the purpose of your music is political. It would be hard to imagine artists like Holly Near, Pat Humphreys and Sandy Opatow, Bev Grant, Anne Feeney, Jim Page, and Charlie King leaving politics out of anything they do. There wouldn’t be much remaining!

  • Shelley

    This is why I don’t tweet or fb. I don’t care enough about ANYBODY to put up with that stuff.

  • http://www.MarinaV.com Marina V

    well-said, thank you!!!!!!!!!!!!!

  • http://none Steve

    I say let the clueless hang themselves; and as for not telling jokes or talking about politics: if you’re smart AND funny – this usually = charisma and intelligence – your fans, would-be and otherwise, will love you even more. Twitter and Facebook are, at their very best, mediocre and will eventually go the way of MySpace. And praise be to Dog! You had nothing to say but you just had to say it; didn’t you CD Baby?

  • http://www.examiner.com/x-36822-LA-Rock-Music-Examiner Diana Diaz

    KANYE!!!!!

  • http://www.silbermedia.com Brian John Mitchell

    There’s a really good site/service called “Tweet U Later” that you can use to time your tweets. So when I get up in the morning & there are 4 new reviews to tell people about, I set it to let them know 6 hours apart instead of all 4 in a minute.

  • http://? shallowreader

    OMG, the last comment in this article about some guy pouting and ranting madly about politics just hapened to me. His remarks were SO offensinve to me today via Facebook. I was just about to delete his ass, but oddly, I never seem to remember how to delete someone,..lol anyway, I can totally relate to this since it happened just 5 minutes ago. I got to me, for shoo! Delete-Delete-Delete…Bye..lol

  • brian botkiller

    You’re wrong, sorry.

    The point of these services is that they are used for informing people of what is happening with your art. If people have a problem with that, you shouldn’t have followed them in the first place. Everyone knows that twitter and facebook feeds are in selfish things. If you were surprised that this artist was “talking about himself too much”, you shouldn’t have bothered following. I agree that updates should be important and not filler, but as for “don’t update too much”, that’s crap. Updating frequently with information on your art is the reason these services exist.

  • Matt

    If this guy was once big-time, or close to it, he may well not be sending those himself. A number of actors & such have staff do that, with varying amounts of supervision. A good piece in the Wash. Post about a year ago.

  • http://www.donkeyballs.com my name is this

    nice man….unfortunately i think i learned all 5 of those lessons on my own the hard way, but yes I agree 100%!

  • Richard Saunders

    I totally get the bit about making your tweets interesting, being involved, etc. But the fellow making the point about Twitter being for “Thinkers” and being somewhat unwieldy for “Doers” struck a nerve. I am definitely a Doer, and with a backlog of email and other tasks, never mind writing, practicing, rehearsing etc, Twitter seems like just another time-sucking task added to my daily to-do list. I am so busy trying to stay focused on my tasks at hand, that I may have time to tweet but certainly don’t have time or brainpower to spare keeping track of the Twitterverse in addition to Facebook, email, blogs, news, phone calls, texts, etc. How do those of you who are Doers use Twitter in a manner that isn’t just an constant distraction, and doesn’t take up more precious time?

  • fungible

    Good common sense there. A separate account for political chatter is probably a good ideas. I think link sharing of news (not commentary) might be okay now and then insofar as a story affects us all, but the political opinion stuff often doesn’t wash even in music and fares even worse in 140 characters. And the other point on frequency is good too, although maybe guideline is adjustable if it’s truly interacting with others instead of having a narcissism attack. But yeah, a little mystery is good to maintain. Let the fans form their own image.

  • JD

    As a professional musician I believe that people who follow your career enjoy hearing about where you are performing,how the band is doing,videos,pictures,new music,ect..I always try to keep it fun and interesting for my fans and to interact with them as time allows..I never post anything anywhere pertaining to political or religious topics or any type of drama mess…Its my choice not to bring those things into my music career..To each their own and I will leave it at that! Good article that every musician should read..I do not use Twitter either and dont plan on it…

  • http://www.marbletea.com teahead

    Well, here’s a tiny rule I use about following people, in order to avoid just the type of onslaught our author encountered:

    Before I follow anyone, I take a quick look at their timeline of previous tweets on their Twitter profile page. If their trend seems to be that they tweet a lot every day and consistently (say, more than 4 or 5 times a day every day), I just don’t follow them…even if I’m a huge fan of their work. The one exception might be if each past tweet of theirs held some real value for me, but that’s pretty rare.

    This way, my Twitter stream doesn’t get overly clogged and I can actually enjoy some of the fun and great info that comes in.

  • http://bsidebeats.com felix

    Oh, so sarcasm is tough to express online now?

  • http://www.3legtorso.com Bela R. Balogh

    I fully agree with Catherine’s view of keeping politics *in* if the issues are important to you. You may lose a few fans, but you will probably gain just as many, if not more.

  • http://www.buckanddeanne.com Buck

    Most of this article is basic good advise, but there are yings for all the yangs. We are all traversing thin ice with the social network media. If a glut of posts is enough to completely change the way you feel about an artist, it flies in the face of “I just wanted some insight into the guy’s life, and whether he had any projects in the works”. The word “some” is a subjective thing, and as Ricky Nelson once sang: “You can’t please everyone, you’ve got to please yourself.” If you do (and you should) and some fans think of you as “boorish and self-obsessed” live with it. And with regards to posts consisting of “promotion for himself and his friends” – there’s that thin ice again. Take all the self promotion posts from social network sites and what exactly would be left, or more to the point…what would be the point. Furthermore, “weird attempts at grandiose statements of motivation that he seemed to think everyone needed”. Whose to say that at least one in six and half billion people weren’t motivated by his “attempts”. You help one person in this world and it’s a life worth living (whoops, was that grandiose?). “There was no mystery to him anymore” – welcome to the internet where there is a better than fair chance that you will be rubbed the wrong way. Finally, anyone planning on posting anything to a social network, three things: 1) Before posting anything ask yourself: “Am I drunk?” 2)Do I fully understand the reality of THE INTERNET IS FOREVER 3)Waiting just 10 minutes (a cooling off period) is an excellent idea before hitting SUBMIT COMMENT.

  • http://sinusoidal.com chevdo

    I agree with almost everything in this article, except the final point of ‘leaving politics out of it’. Just about all the ‘famous’ musical artists have pet political causes, whether it’s ‘Free Tibet’ or whatever the Dixie Chicks go on about… Maybe they can ‘afford’ to alienate potential fans in ways that less-successful artists can’t, but it seems to me that stifling a desire to express oneself out of fear of offending someone you hope would buy your product if they weren’t offended, is kind of lame. Politics should be like everything else the article mentioned; statements of any kind should be issued in moderation.

    A lot of atheists and religious people used to approach Albert Einstein hoping he would validate their respective world views. When atheists queried him on his beliefs, he would give an atheist answer, and when religious people would query him on his beliefs, he would give a religious answer. That’s because he felt that his ideas about physics were too important to allow anyone to have any reason other than the veracity of the equations themselves, to discount his theories. But we’re not Einsteins, and our albums are not the theory of relativity. We should not be afraid to express ourselves even if it might cost us a fan or two. I’d much rather lose a fan because he doesn’t agree with me about my politics, than losing one because of spamming him with innocuous drivel. And besides, do you really want someone who is on the opposite end of the political spectrum as you for a fan? If their politics are the opposite of yours, you probably find them abhorrant.

  • http://www.jeffnorwoodblues.com jeffnorwood

    Ha Ha!!!! No wonder Prince says the internet is obsolete.

  • http://Www.craigbancoff.com Craig Bancoff

    Yeah we use Tweet U Later also, it’s really easy to use and so helpful those times where you have a few things to say but don’t want to say it all at once.

  • Bill

    @Jon Tate – OMG I had exactly that same thought. Too funny.

  • http://www.anadhea.com Daniel

    Thank you for saying this! There are plenty of bands I that enjoy (locals mainly) that annoy everyone with their Twitter and Facebook posts about upcoming shows and new releases. If you haven’t gotten your point across in the first 5000 tweets and wall posts, then you should probably reevaluate your promotional efforts. In all reality, those are the bands that get the same 30 people to every show and the same 30 people buying merch and music.

    KEEP IN MIND: THE PEOPLE ON YOUR TWITTER AND FACEBOOK ALREADY KNOW YOU!!! What about the other 6.7 billion people in the world? They aren’t in your social network. Don’t forget about promoting to them too.

  • http://www.jjvicars.com J.J. Vicars

    #1-3 are very good, put some intelligent stuff out there, mix it up and don’t overdo it. #4 is somewhat debatable but #5 can take a hike. Because of political corruption, the intersection of politics and big business, and a public that is largely apathetic in one section and blindly ideological in another the U.S. is steadily turning into a military state. The process is much like Nazi Germany. The Constitution is a meaningless piece of paper in light of the Patriot Act. Many artists throughout the ages stood up against tyranny and this era should do the same. As for pissing people off, that just goes with dealing with the public; not everybody is going to like what you say and do. If you haven’t made any enemies then you haven’t stood up for anything.

    • http://twitter.com/ellelaurelrose Elle Laurel Rose

      I agree about #5. Why try to have a voice if I don’t say meaningful things and try to help the world? I’d rather lose some potential fans and money than be just a pretty face with pretty music and all gentle (or partying) content. I’m still working on my first complete, recorded songs with my own actual compositions; AND I do actually want to do a lot of pop music, but my lyrics can be different from that genre. Even someone to-be a small artist (not even there yet) I still feel this way.

      I also just love your eloquent wording here in this argument. Perhaps I’ll quote you on Twitter and/or my blog sometime … currently I’m busy (and now overwhelmed – haha) though. I’m checking out your site / online presence, but I’ll have to keep some of that for later. Regardless of how you sound, I’ll love to follow you (so I guess it can go both ways a little). Good luck with your music and this fight we have in these dark times.

  • BITCH-N-MOAN

    ..but, I’m a politically charged BAND !! I have to post my views on hot button political topics. I;m sorta like a Stewart/Colbert of rock-n-roll !! Other than that, I get the rest.

  • augustina40

    I agree with all of the tips… especially #5 if you are a recording artist. When Elvis was asked what he thought about the Vietnam War, he replied, “I’m just an entertainer.” You risk losing a lot of fans when you shove your political opinions down their throats. They are not buying your records and going to your shows to hear what you think about current events.

  • http://www.myspace.com/themercenariesrock. Steve Rutyna

    Like the wise man said, anyone who uses twitter is gonna live to regret it. Always kept things secret but now at a time when America cant seem to get enough of things that SUCK (Movies, reality TV, new sitcoms, pills for school children instead of excercize,crappy song mp3′s from hyped bands that are gonna owe alot of people alot of money,ETC, ETC) Here’s The Mercenaries at http://www.myspace.com/themercenariesrock following in the classic tradition of when bands put out a good album a year(not forced mediocre albums every 4 yrs) in the tradition of The Stones, G.B.V., The EELS, Dylan, Marah, The Pogues, Neil Young, and #5 The Clash for making great albums and political statements to try and wake people up from the brainwashing that’s never been more apparent than now. We kept our promise, don’t keep your distance, XO,XO, Altogether Steve, The Mercenaries.

  • Daggie B

    … and, if you’re in a multicultural environment, decide on the language you tweet or comment in and stick to it. A primarily French bunch of followers or friends will most probably not want to see the majority of tweets and comments in Russian or Bahasa Indonesia :-) Think target group. D.B.

  • http://chandramoon.efx3.com Chandra Moon

    Good advice indeed – I do find all the social websites useful tools and a great way of interacting with friends and fans but I’ve had to unfollow people because of their excessive tweets and irrelevant posts etc!

    Online bickering to me is a massive no no – do it by private mail!!

  • Lthrboots

    Great tips, and every single band Tweeter should have this plastered on their wall. I have un-friended and un-followed tons of bands simply for the reasons you stated with that band. The worst Tweet or update someone could post is the “just chillin” or something annoying like that. If it is not relevant to your fans, promotion, updates on your touring or CD release dates, etc…..then leave it out.

    The main point bands should take note of is to stop sending out status comments and tweets with a bunch of paragraphs listing websites, CD “buy me” links, etc…… over and over….One is OK for me, but doing it for every single status update will quickly get you on my “bands to ignore” list.

    Great tips. Those sites should require bands to read and agree to NOT doing those before signing up.

  • http://www.midwayfair.org Jon Patton

    I’m sure we’re all going to fall into the “well my politics aren’t offensive . . .” But in any case, artist politics tend to be about inclusion, community, and “can’t we all just get along,” at least in my circle. These are the sorts of politics I voice online, and it’s because it’s exactly the sorts of politics I’d talk about in person with someone who’s not just bored to tears with politics.

    But notice he’s talking about HOT BUTTON politics. These are issues like abortion rights, the stimulus, the health care bill, etc. Fans fall on all sides of the political spectrum. And you can win more hearts with a well crafted subtle lyric about one of these issues than with a pithy remark online.

    [I usually skip Twitter, because it manages to be even noisier than Facebook, and fewer people I know well are on it.]

  • http://www.communitylvmc.org ian bruce

    bright on catherine, politics are a must for passionate musicians who care about our world & communities.

    music being nasa, bright on. enjoyed your website.

  • http://www.sodacon.com Jesse

    At first I thought social media would be helpful in attaining new fans and getting exposure. However there are so many bands sending so many invites, and so many other self absorbed type people that don’t care about music in general. People are indifferent to any kind of promotional message, and I don’t blame them. I’d rather record, play shows and use other means of promotion.

  • http://PlexHop.com Calmplex

    Great article! I definately agree and have been taking these similar cues from intuition and experimentation with social networking! Thanks for the conformation guys :)

  • http://www.proclaimthesky.com Ryan Miller

    Myspace is a great tool for artist promotion, I use twitter but I link it with our reverbnation and other sites that way only major updates are tweeted. Post bulletins on myspace though, its much less annoying that constant tweets.

  • http://www.reverbnation.com/thedoe T. Threats

    This is definitely a plus in the age of social media networking. There’s always going to be a fine line, but it’s best to be on the enigmatic side of things when it comes to promotions/marketing. Okay, promoting your music and events are good, but outside of that the constant barrage of words whether meaningful or not can make people feel as if they know you. And we all know that once people feel like they fully know something or someone then they get bored.

    I personally am an artist who speaks to people motivationally in person because that is who I am, but I’ve found that I don’t even like to do it on Facebook as much now because of all the people I see who do it and I know it’s not authentic. The sites can work for you if you utilize them properly. I think it’s going through the phase of “maturation” with so many people deciding to re-think their approach to it. Two thumbs up for this article.

  • http://www.myspace.com/purplejoeflash Joseph Fitzpatrick

    Thank you so much for this! It is all very true and well-articulated. This is something I struggle with in promoting my own music and art, but I think I’ve had the opposite problem by not saying enough. It’s VERY difficult for a lot of artists to talk about themselves because many of us DO NOT want to seem self-obsessed! Meanwhile, other artists are virtually robbing the spotlight by over-promoting themselves, their friends, and their genres and assuming that everyone is listening to every single new track that they post. And like you said, it is important to maintain somewhat of a mystique without being so aloof that people don’t even know you make music or art. Promotion is an art in itself and it’s always great to have this kind of input from someone that is paying attention and showing interest. I consider myself the same way. I WANT to know a lot about the artists I love and I could care less about the ones that post too often and lack a sense of community. I’m much more into the cosmopolitan artists.

  • http://www.vallesflyingmachine3.com Texas Joe Valles

    I use Facebook and OUR BAND’S Myspace goes to Twitter…it seems to work…funny thing is seems like people are bailing out of MySpace..and we think Myspace has alot of good features..! except for the adds we hate them..
    Facebook..I have a question..? what is too much…I place..maybe 2 posts a night every other night…is that too much..? and band pictures…but I dont put personal stuff on Facebook..or Myspace…
    I just got Bandcamp.com up and running I love it ! we have had 80 hits in one month but zero sales yet…that we dont like…its tuff…but we like Facebook.Myspace..& Twitter..I hope we dont over do it..? on the hype..

    • The Rechords

      Yeah, I’m with Texas Joe in regards to MySpace…..the whole ‘Social Media’ thing worries me, it can and has been good but will it become ‘too dominate’ with bands trying to promote themselves. Afterall, when it comes down to it, it should be all about the ‘music’ and not ‘how many tricks you can come up with’ for promotion & marketing. Yep, it’s a fine line when it comes to promotions and yes, I used to love MySpace too (in fact it still does have many more benefits for bands than most other sites) but alas, many people have been leaving and since the MySpace people haven’t bothered keeping up with things and making improvements it is bound to die a slow and painful death.

      Another very handy site I’ve found and am utilising is REVERBNATION, it may not look that pretty but damn, it has so much functionality and features to make it easier for bands to promote and maintain. I find two of its best features is the FAN MAILING & the DIGITAL PRESS KITS, makes it so easy to update your fans across many networks with only process and the Digital Press Kits (or EPK’s) are fantastic to send to prospective New Venues for shows or to send to Media contacts, etc. It takes all the content on your website (which can include Bio, Video links, Audio Links, Press/Media content, previous Shows and much, much more) all sent in a professional email to whomever you wish to send and you can track it to see if they read and view your site.

      But the whole ‘too much’ & ‘not enough’ promoting issue is definitely a tough one to gauge.